How Do I Upgrade and Register Bluebeam Revu?

Summary

The correct way to upgrade and register Revu.

Related Products

Bluebeam Revu


A Note About Upgrades:

Going from one “full” version number to another is a paid major upgrade, unless you have a current maintenance subscription when the new software is released. So for example, going from Revu 2016.x to Revu 2017 and above is not a free upgrade, but on the other hand, updating from version 2016.1 to version 2016.5 is free of charge.

1. Check the Bluebeam Revu Compatibility Chart

Go to the Bluebeam Revu Compatibility Chart and confirm your new version of Bluebeam Revu is compatible with the operating system and associated software on your machine.

2. Get the Correct Serial Number and Product Key

Make sure you have the correct serial number and product key for the new software – it’s very important that this information matches the edition and version number you want to register.

If you’re doing a major upgrade, such as going from Revu 2016 Standard to Revu 2017 Standard and above, you’ll need a new serial number and product key.

The serial number and product key for your older Revu software will not work with the newer version. Also, simply unregistering your current installation and re-registering it with the new serial number and product key will not upgrade the software or unlock new features.

This also applies to editions. Let’s say you’re upgrading from Revu 2017 Standard to Revu 2017 eXtreme. Once again, you’ll need to have a new serial number and product key for Revu 2017 eXtreme.

Self-Upgrade Option for Customers with Maintenance

Customers who have maintenance can issue themselves a new serial number and product key by going to our Self-Upgrade page and entering the license information for their current software, and then clicking the Search button.

3. Download the Bluebeam Revu Installer

Now it’s time to download and install the new version of Bluebeam Revu.

You have to download and install the newer version of the software in order to successfully upgrade. Unregistering your current Revu software and re-registering it with the new serial number and product key will not upgrade the software or unlock new features.

Scenario 1: “I Have an Email Containing the New Serial Number and Product Key”

If you’ve received an email containing the registration information for the new version of Bluebeam Revu, you’ll also notice that it contains a download link that takes you to our Updates & Installation page.

Once you get there, select the edition of Bluebeam Revu that’s listed in the email and the version number that’s in the email. If you’re offered the option to Save or Run the file after making your selections, save it to your hard drive.

Scenario 2: “I Don’t Have an Email Containing the New Serial Number and Product Key”

If you don’t have an email with the new serial number and product key, please contact us to request another copy.

You can still download the software from our Updates & Installation page, but you must make sure you download the exact edition and version number that’s listed in the licensing email you’ll receive.

4. Install Bluebeam Revu

Once the download has finished, please close all of your open programs, and then double-click on the installer.

If you’re upgrading to Revu 2015 or above, the naming convention for the installation file will be “BbRevu<Year>_<edition>.exe.” So, in the case of Revu 2017, you’ll see the following:

Product Name Installer Filename
Revu 2017 Standard
BbRevu2017_standard.exe
Revu 2017 CAD
BbRevu2017_CAD.exe
Revu 2017 eXtreme
BbRevu2017_eXtreme.exe

If your upgrade involves going to version 12 or an older version, the naming convention will be “BbRevu<Edition><Version>.exe.” So, using Revu 12.6 as an example, you’ll see the following:

Product Name Installer Filename
Revu 12.6 Standard
BbRevuStandard1260.exe
Revu 12.6 CAD
BbRevuCAD1260.exe
Revu 12.6 eXtreme
BbRevueXtreme1260.exe

“When Do I Enter My Serial Number and Product Key?”

During the latter part of the installation process, a registration window will display where you can enter your serial number and product key. If you need to get this information from an email, it’s ok to open your email program at this time so you can copy and paste the information into the corresponding boxes.

After you’ve clicked the Register button, the software will contact the registration server to complete the activation process. The installer will continue running, and eventually you’ll be able to click the Finish button to complete the installation process.

If you receive an error message when registering your software, please make sure you’ve entered the correct serial number and product key, as discussed earlier in this article.

If you still need further assistance, please contact Bluebeam Technical Support.

If the message doesn’t go away, please check our Registration Errors page to see what it means and how to resolve it.

More Information

Revu Windows Studio Licensing and Registration
Revu Mac Studio Prime Training Videos
Revu iPad Studio Enterprise Updates and Installation
Revu Enterprise Installation    

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