Applies to:
- Revu 20 eXtreme
- Revu 2019 eXtreme
- Revu 2018 eXtreme
Jump to other versions:
Problem
The following message displays when you try to run OCR on a PDF document in Revu eXtreme:
OCR requires using the 64-bit version of Revu installed on this operating system.
Cause
This warning appears when you run OCR using Revu (32-bit). When installing Revu eXtreme (2017 and above) on 64-bit Windows, both 64-bit and 32-bit versions of the Revu application are included. The 64-bit version is called Bluebeam Revu, while the 32-bit version is called Bluebeam Revu (32-bit).
Using the 64-bit version of Revu is recommended, because 64-bit applications can use more memory on 64-bit Windows. Revu (32-bit) is included to solve some legacy compatibility issues, such as printer drivers that don’t correctly support printing from 64-bit applications.
Solution
Close Revu (32-bit) and reopen the PDF document in Bluebeam Revu, instead of Bluebeam Revu (32-bit):
- Open the 64-bit version of Revu:
- In Windows 10 and 11: Click Start > Bluebeam Software > Bluebeam Revu.
- In Windows 8.1: Click Start, type Bluebeam Revu, then click Bluebeam Revu.
- In Windows 7 SP1: Click Start > All Programs > Bluebeam Software > Bluebeam Revu.
- When Revu opens, select the PDF in the Recents list of the File Access (Alt+A) panel.
- Click Document > OCR (Ctrl+Shift+O).
Troubleshooting
Revu 2019
Document Processing
Revu 20
Other versions of this article
Revu 2017 and older
Problem
The following message displays when you try to run OCR on a PDF document in Revu eXtreme:
OCR requires using the 64-bit version of Revu installed on this operating system.
Cause
This warning appears when you run OCR using Revu (32-bit). When installing Revu eXtreme (2017 and above) on 64-bit Windows, both 64-bit and 32-bit versions of the Revu application are included. The 64-bit version is called Bluebeam Revu, while the 32-bit version is called Bluebeam Revu (32-bit).
Using the 64-bit version of Revu is recommended, because 64-bit applications can use more memory on 64-bit Windows. Revu (32-bit) is included to solve some legacy compatibility issues, such as printer drivers that don’t correctly support printing from 64-bit applications.
Solution
Close Revu (32-bit) and reopen the PDF document in Bluebeam Revu, instead of Bluebeam Revu (32-bit):
- Open the 64-bit version of Revu:
- In Windows 10: Click Start > Bluebeam Software > Bluebeam Revu.
- In Windows 8.1: Click Start, type Bluebeam Revu, then click Bluebeam Revu.
- In Windows 7 SP1: Click Start > All Programs > Bluebeam Software > Bluebeam Revu.
- When Revu opens, select the PDF in the Recents list of the File Access (Alt+A) tab.
- Click Document > OCR (Ctrl+Shift+O).
You may also want to change the default PDF viewer to be 64-bit Revu, so you won’t see this message in the future. Use the Bluebeam Administrator to change the default viewer to 64-bit Revu:
- Open Revu.
- Click Help > Administrator (Alt+H+M).
- Click the Revu tab in the Administrator.
- Select 64-bit as the default PDF viewer.
- Click OK to save the setting and close the Administrator.
- Close Revu. It needs to be closed before PDFs will begin opening in 64-bit Revu.
Troubleshooting
Revu 2017 & Below
Document Processing