Revu registration errors

This article applies to:

  • Revu 20 & below


One of the error messages shown below appears when attempting to register your Bluebeam software.


Check your license certificate

The first thing you should do is confirm that the software edition (Standard, CAD or eXtreme) and version number shown in the Registration dialog box, along with the serial and product key you’ve entered matches what’s listed in the License Certificate that was sent from

If you’re unable to find your license information, see Find your Revu product key.

Common Revu registration errors

The serial number and product key could not be validated

The number of authorized installations has been exceeded

You have entered a serial number for a different edition

The serial number and product key entered is for an older version of this product

An online connection could not be established. Please select ‘Get Authorization Code Manually’…



Revu 2017 & Below

Revu 2018

Revu 2019

Revu 20

Revu for Mac 1

Revu for Mac 2

Error Message

Licensing & Registration

Do you receive an error message when attempting to register your Bluebeam software? Learn the common causes for error messages and what to do.


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