What to do if you see a message saying Error: “Could not connect to Bluebeam Studio,” when creating an account, logging in, or uploading files.
An error message appears in Revu for Mac saying “Could not connect to Bluebeam Studio” whenever you try to create an account, log in, or upload files to Bluebeam Studio.
Why is this Happening?
This is usually because the firewall ports used for Bluebeam Studio connections are currently blocked as part of your IT department’s network security policies.
Contact your IT department to confirm that the following ports are in fact unblocked for the indicated hosts so you can access Studio from Revu for Mac:
|Revu Windows||Studio||Licensing and Registration|
|Revu for Mac||Studio Prime||Training Videos|
|Revu for iPad||Studio Enterprise||Updates and Installation|
|Revu Enterprise Installation|