Error: “Oops, something went wrong…” when trying to create a Studio account

Applies to:

  • Revu 21


When attempting to create a new Studio account in Revu, you receive the following error message within the dialog:

“Oops, something went wrong, please try again. If the problem persists, please contact us at”

"Oops, something went wrong..." Studio account creation


If you receive this message, there is an issue with configuring your Bluebeam ID (BBID) email address on the back end of the Studio server.


To resolve this issue, please reach out to Bluebeam Technical Support with the email address you used to create a Studio account.

Revu 21


Error Message


Get help with creating a Studio account when you encounter “Oops, something went wrong…”

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