This article applies to:
- Revu 21
Problem
When attempting to log into the Bluebeam Subscription Management Portal (i.e., Org Admin Portal) and/or the Bluebeam Webstore, you receive the following error message:
Cause
If you’re using a bookmarked link and/or a link in which the server region isn’t cached, you can’t access your account.
Solution
Use the following links for Bluebeam account management. When prompted, select the correct server region for your account(s).
For more information about managing your subscription seats, please visit the Bluebeam Subscription Management Guide. If you need to access purchase information for your subscription(s), click here. To learn more about upgrading/downgrading your subscription plan(s), see this article.
Bluebeam Cloud
Revu 21
Troubleshooting
Subscription Management
Subscriptions