Error: You do not have permission to access ‘______’

Applies to:

  • Revu 20 & below

Problem

When attempting to join a Studio Session or Project, you receive the error “You do not have permission to access ‘______'”

The ______ in the error messages will be filled in with the URL you tried to access, e.g. studio.bluebeam.com.

Solution

You’ll see this message if you try to join a Studio Session or Project that is not hosted on a server on your list of allowed Studio Servers. If you would like to join this Session or Project, please contact your IT department and have them add it to the Studio allowlist.

Studio Enterprise users: to implement a Studio allowlist on your site, please follow these steps.

Troubleshooting

Revu 2017 & Below

Revu 2018

Revu 2019

Error Message

Deployment

Learn how to resolve an error that occurs when you try to join a Studio Session or Project that is not hosted on a server on your Studio Server Allow list.

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