How to update your Bluebeam ID (BBID) account information | Revu 21

Using an older version of Revu?

Applies to:

  • Basics
  • Core
  • Complete

Forgot your password?

If you’re unable to log into Revu 21 because you’ve forgotten your password, follow the steps below:

  1. In Revu, select Sign In.
  2. Select your region from the dropdown.
  3. Enter your Bluebeam ID (BBID) email address and select Next.
    BBID Sign In
  4. Select Need help signing in? at the bottom of the Sign In screen.
    Need help signing in
  5. Re-enter your email address and select Send Reset Instructions.
  6. You’ll receive an email to reset your password.
    If the email doesn’t arrive in your inbox, please check your spam or junk folder, and ensure do-not-reply@bluebeamops.com is on the approved list of senders.
  7. In your inbox, go to your Bluebeam Password Reset email and select Reset My Password.
  8. Make sure your password is between 8 and 32 characters long, with at least one uppercase letter, one lowercase letter, one number, and one special character, such as !@#$%^&*. Then select Update Password.
    Reset your password

Didn’t receive a password reset email?

When logging into Revu 21, you should see the following dialog box to reenter your BBID if you use the correct email address:

Correct BBID Email Address

If you enter an email address that’s misspelled or invalid, you won’t be prompted to reenter your BBID:

After entering an incorrect BBID email, your login attempt will fail, and if you request a password reset with the same address, an email won’t be generated from the server.

In this case, double-check that you’ve spelled your email address correctly and/or locate your original Studio account verification email to confirm the correct BBID. If you still can’t remember the email address you used for your BBID, contact Bluebeam Technical Support for assistance.

Need to update your BBID email or password?

If you haven’t forgotten your BBID login credentials and simply want to change the email or password associated with your account, follow the steps below.

Change your BBID email address

To change your existing BBID email address:

  1. Save any work and sign out of all instances of Revu, Studio, and/or Bluebeam Cloud — including instances on other devices. This will prevent any communication errors from occurring.
  2. Go to your Studio server account page:
  3. Enter your BBID email address and select Next.
  4. Re-enter your email address and select Next. This allows Revu to authenticate your account.
  5. Enter your BBID password and select Sign In.
  6. Under Email, select Change. Enter a new email address and select Save. You’ll receive an email containing a link to validate your new email address.
  7. Go to your inbox, open the validation email, and select Change My Bluebeam ID.
    If you didn’t receive an email, check your Spam folder or contact your network administrator to ensure emails from do-not-reply@bluebeamops.com are not being blocked.

Your BBID email address has been updated and can now be used to access Revu, Studio, and Bluebeam Cloud.

Change your BBID password

You can update your BBID password at any time from our web portal. To do this:

  1. Save any work and sign out of all instances of Revu, Studio, and/or Bluebeam Cloud — including instances on other devices. This will prevent any communication errors from occurring.
  2. Go to your Studio server account page:
  3. Enter your BBID email address and select Next.
  4. Re-enter your email address and select Next. This allows Revu to authenticate your account.
  5. Enter your current BBID password and select Sign In.
  6. Under Password, select Change. Enter your current password and then set a new password below.
  7. Select Save.

Your BBID password has been updated and can now be used to access Revu, Studio, and Bluebeam Cloud.

How-To

Revu 21

Studio

Licensing & Registration

Learn how to update your Bluebeam (BBID) email address and password for logging into Revu 21 and Bluebeam Cloud.