Error: “Your font cache is corrupt, rebuilding now.”

Applies to:

  • Revu 20
  • Revu 2019
  • Revu 2018

Jump to other versions:

Problem

The Revu font cache is corrupt and can’t be rebuilt. Every time you open it, the following error appears:

“Your font cache is corrupt, rebuilding now.”

Solution

You can fix this by deleting the FontCache.xml file, and reopening Revu:

  1. Close Revu.
  2. Click Start , then type or paste %ProgramData%\Bluebeam Software\Bluebeam Revu\[Your RevuVersion Number]\Revu\
    1. Ex. If you have Revu 20, you would paste %ProgramData%\Bluebeam Software\Bluebeam Revu\20\Revu
  3. Press Enter.
  4. Right-click the file FontCache.xml and click Delete.
  5. Reopen Revu.

Other versions of this article

Revu 2017 and older

Problem

The Revu font cache is corrupt and can’t be rebuilt. Every time you open it, the following error appears:

“Your font cache is corrupt, rebuilding now.”

Solution

You can fix this by following the steps listed below for deleting the FontCache.xml file, and reopening Revu:

In Windows 10, 8.1, and 7 SP1 for Revu 2016 and above

  1. Close Revu.
  2. Click Start , type or paste %ProgramData%\Bluebeam Software\Bluebeam Revu\2016\Revu\ and press enter.
  3. Delete the file FontCache.xml
  4. Reopen Bluebeam Revu.

Where “2016” matches the year of the Revu version.

In Windows 8.1 and 7 SP1 for up to Revu 2015 and below

  1. Close Revu.
  2. Click Start, type or paste %ProgramData%\Bluebeam Software\Bluebeam Revu\Revu\ and press Enter.
  3. Delete the file FontCache.xml
  4. Reopen Bluebeam Revu.

The ProgramData folder is normally hidden by default. Please do the following if you don’t see it:

In Windows 10 and 8.1 – Click the View tab in Windows Explorer and fill in the “Hidden items” check box.

In Windows 7 SP1 – Click Organize > Folder and Search Options. When the Folder Options dialog opens, click the View tab and then enable the “Show Hidden Files, Folders and Drives” option.

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