Measurement markups aren’t created

Applies to:

  • Revu 20
  • Revu 2019
  • Revu 2018

Jump to other versions:

Problem

You’ve attempted to use a measurement tool on a document but nothing happens.

Solution

First, open the Measurements (Alt+U) panel, click on the Measurements drop-down, and make sure the Make Annotation box is checked.

If this box is already checked, then your PDF may have security restrictions enabled. The creator of the PDF file can define security that restricts adding annotations or markups to the PDF.

  1. Open the PDF file in Revu.
  2. Click Document > Document Properties (Ctrl+D)
  3. Click the Security tab.
The lock icon will be closed if security is defined and open if there is no security.

Once the Security tab opens, check to see if Changing the Document and Adding Markups are allowed. If they’re not, you’ll need to contact the person who created the PDF to either get a copy of the file that doesn’t have security defined, or have them give you the password to change the security settings.

Other versions of this article

Revu 2017 and older

Problem

You’re trying to perform length or area measurements, but the markup won’t stay on the page.

Solution

Make sure the Make Annotation box is checked at the bottom of the Measurements tab.

Check to see if Security is defined in this PDF file. The person who creates the PDF file can define Security that restricts adding annotations or markups to the PDF.

  1. Open the PDF file in Revu.
  2. Click Settings revu-settings-32x32 > Document Properties document-properties, or use keyboard shortcut Ctrl+D.
  3. Click the Security tab.

    – or –

  4. Click the Security lock lock-gold icon located on the right end of the Navigation Bar.

The lock icon will either be closed, yellow or red in color, if Security is defined.

Once the Security tab opens, check to see if Changing the Document and Adding Markups is allowed. If they’re not, you’ll need to contact the person who’d created the PDF to get a copy that doesn’t have Security defined, or the password to change the Security settings.

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