Error: The Media Name Selected Could Not Be Found on the HDI Postscript Printer PC3 File (2018)

Relevant Products

Bluebeam® Revu® CAD
Bluebeam® Revu® eXtreme 2018


The error message “The media name selected could not be found on the HDI Postscript printer PC3 file. See help…” displays when creating a PDF from AutoCAD®. The AutoCAD page sizes within the Bluebeam Administrator need to be rebuilt.


To resolve the issue, rebuild the AutoCAD Pages Sizes using the Bluebeam Administrator and reinstall the Bluebeam PDF printer:

  1. Exit AutoCAD, if it’s open.
  2. In Revu, go to Revu > Administrator .
  3. Click the AutoCAD Page Sizes tab.
  4. Click Clear and then Rebuild.
  5. Click the Printer tab.
  6. Click the Reinstall Printer button, if the printer isn’t installed.
  7. Click the Plugins tab.
  8. Uncheck the AutoCAD check box and click Apply.
  9. Check the AutoCAD box and click OK.

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