Unknown Error in Revu when applying permissions or attendee access settings in Revu

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Relevant Product

Studio Enterprise


Problem

When attempting to modify attendee access or permissions settings for Studio Sessions or Projects in Revu, user’s receive an “Unknown Error”

Solution

Use the Add roles and features wizard to turn off the WebDAV Publishing feature as it will interfere with Revu’s ability to communicate with your Studio Enterprise Server to make these setting configurations.

WebDAV
(Un-check WebDAV Publishing)

If when attempting to modify attendee access or permissions settings for Studio Sessions or Projects in Revu, user’s receive an “Unknown Error,” this article discusses how to resolve the issue.

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