Troubleshooting - Studio - Revu 2019
24 ArticlesJump to other versions Revu 20 Revu 2018 Revu 2017 & Below Are you having issues with Bluebeam Studio? These articles feature a number of Studio troubleshooting topics to help get you back on track.
Having Trouble Accessing Studio?
How to recover deleted Studio Session documents
Studio error: “Email already exists”
Error: “Could not connect to Studio”
Studio emails aren’t being received
Error: Unable to find a Project or Session with ID
How to disable Revu icon flashing on taskbar
Multiple “Save As” dialogs display when creating PDF from plugins or Bluebeam PDF printer
Error: “This request is not permitted from this version of your client software.”
Error: You do not have permission to access ‘______’
Measurements panel: “This document has a protected scale”
Measurement markups aren’t created
Error: The server ‘______’ does not support Windows authentication
Error: “Sorry this combination doesn’t look right…”
Error: “Please enter a valid email address. Email address does not exist.”
Error: “A validated email address is required to login. A new validation email has been sent.”
Unsupported characters in Studio
Error: At least one invalid Studio URL has been detected and removed
Studio error: “There was a problem uploading an action to the Session”
Files fail to upload or download in Studio because the computer clock is incorrect
Studio Error: “The Project file path is too long.”
Tools and menu items are disabled
Bluebeam Studio Login box blank or incomplete
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