Troubleshooting - Revu for Windows 2019
51 ArticlesDo you need help with Revu? Follow our troubleshooting solutions for issues you might encounter when using the software.
Tools and Settings
Activating some settings in Revu may affect how certain tools behave. Learn more about troubleshooting tools in Revu and how to edit tool settings.
Error Messages
Do you see an error message upon login, or when trying to use a tool in Revu? Find out what causes error messages and follow our solutions to get back on track.
AutoCAD or AutoCAD LT: Bluebeam PDF printer doesn’t appear in the printer list | Revu 2019
Bluebeam PDF printer doesn’t install | Revu 2019
Characters change or disappear when I stop editing a markup | Revu 2019
Current computer name does not match the licensed computer name | Revu 2019
Cursor and markups move unexpectedly | Revu 2019
Customized profiles don’t import with the same settings on another system | Revu 2019
Deleting a Tool Set is disabled | Revu 2019
Digital Signature error: “Signature cannot be created, certificate has been revoked”
Editing a flattened PDF prevents markups from being unflattened | Revu 2019
Enabling debugging messages | Revu 2019
Error: “File is locked by another user. Would you like to open a read-only copy of this file?” | Revu 2019
Error: “SharePoint document failed to download (The specified path, file name, or both are too long)…” | Revu 2019
Error: “Stapler has encountered an unsupported file type.” | Revu 2019
Error: “The license file could not be found …” | Revu for Windows
Error: “The media name selected could not be found on the HDI postscript printer PC3 file” | Revu 2019
Error: “Your font cache is corrupt, rebuilding now.” | Revu 2019
Fatal error when opening Revu | Revu 2019
Garbled or distorted text appears when opening PDFs created from Chrome
Gray background after opening a file – Error: “Revu has stopped working” | Revu 2019
Highlights are opaque and conceal drawing or text | Revu 2019
How to recreate a PDF to fix file-specific issues | Revu 2019
Hyperlinks don’t work in Presentation view | Revu 2019
Install the latest Bluebeam plugin for your CAD software | Revu 2019
Installation Error 1303: “Insufficient privileges to access this directory” | Revu 2019
Installed fonts don’t appear in Revu | Revu for Windows
License no longer eligible | Drawings
Manage pages error in Bluebeam Administrator | Revu for Windows
Measurements don’t display in your preferred units | Revu 2019
Menu Bar is missing | Revu for Windows
No text or unexpected text styles appear after opening Revu | Revu for Windows
Notification: Form Creation, OCR and Redaction have been disabled | Revu 2019
OCR requires using the 64-bit version of Revu installed on this operating system | Revu 2019
Pages rotate when printing from Revit to the Bluebeam PDF Printer | Revu 2019
Pen tool draws broken lines in Revu with a Microsoft® Surface Pen® | Revu 2019
Plugins are grayed out in the Bluebeam Administrator | Revu for Windows
Print problems – Slowness or documents don’t print correctly | Revu 2019
Rendering issues in Revu 2019 | Revu 2019
Revu creates a blank PDF from AutoCAD | Revu 2019
Revu preferences aren’t opening | Revu 2019
Revu Sets: backward compatibility | Revu 2019
Single-key keyboard shortcuts aren’t working | Revu 2019
The Bluebeam plugin does not appear in my application | Revu 2019
The Custom Choice column is empty | Revu 2019
The edge is cut off when creating PDFs from AutoCAD | Revu 2019
The measurements you create are using an incorrect scale or measurement unit | Revu 2019
Tips for highlighting and selecting text | Revu 2019
Tips for improving performance | Revu 2019
Trial expired when using the AutoCAD, Navisworks, Revit, SolidWorks or SketchUp Pro plugin | Revu 2019
TrueType text is clipped at the edge of a sheet or viewport | Revu 2019
Update error: “The feature you are trying to use is on a network resource that is unavailable.”
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