Garbled or distorted text appears when opening PDFs created from Chrome

Page turns blue when taking a measurement

AutoCAD PDFs don’t contain searchable text

AutoCAD or AutoCAD LT: Bluebeam PDF printer doesn’t appear in the printer list

Revu creates a blank PDF from AutoCAD

Revu Sets: backward compatibility

Can’t make custom columns or statuses in a Session

Digital Signature error: “Signature cannot be created, certificate has been revoked”

Characters change or disappear when I stop editing a markup

Cursor and markups move unexpectedly

Customized profiles don’t import with the same settings on another system

Document pans unexpectedly when moving the mouse

Editing a flattened PDF prevents markups from being unflattened

Enabling debugging messages

Error: “The license file could not be found …”

Error: “Your font cache is corrupt, rebuilding now.”

Error: “File is locked by another user. Would you like to open a read-only copy of this file?”

Error: “SharePoint document failed to download (The specified path, file name, or both are too long)…”

Error: “Stapler has encountered an unsupported file type”

Fatal error when opening Revu

Notification: Form Creation, OCR and Redaction have been disabled

Gray background after opening a file – Error: “Revu has stopped working”

How to disable Revu icon flashing on taskbar

Document tabs automatically disappear

How to recreate a PDF to fix file-specific issues

Resolve “Fatal Error Loading Bluebeam Revu”

Installation Error 1303: “Insufficient privileges to access this directory”

Installation error: “You are attempting to update Revu with a full installation”

Installed fonts don’t appear in Revu

Install the latest Bluebeam plugin for your CAD software

Error: License file cannot be found

Manage pages error in Bluebeam Administrator

Menu Bar is missing

My computer seems to perform slowly after installing Revu

No text or unexpected text styles appear after opening Revu

OCR requires using the 64-bit version of Revu installed on this operating system

Highlights are opaque and conceal drawing or text

Pages rotate when printing from Revit to the Bluebeam PDF Printer

Pen tool draws broken lines in Revu with a Microsoft® Surface Pen®

Performance issues with line-merged PDFs

Plugins are grayed out in the Bluebeam Administrator

RDP LoadLibrary Error 126: “The specified module could not be found”

How to remove duplicate page sizes

Rendering issues in Revu

Bluebeam PDF printer doesn’t install

Current computer name does not match the licensed computer name

Revu preferences aren’t opening

Print problems – Slowness or documents don’t print correctly

The Bluebeam plugin does not appear in my application

The measurements you create are using an incorrect scale or measurement unit

Tips for improving performance

Rotate View vs. Rotate Pages

“Save As” dialog never appears when creating PDF documents

Single-key keyboard shortcuts aren’t working

The AutoCAD page setup defaults to a letter-sized sheet after a PDF is created

Error: “The media name selected could not be found on the HDI postscript printer PC3 file”

The edge is cut off when creating PDFs in AutoCAD

Highlight and Select Text aren’t working

Tools and menu items are grayed out during a Session

Trial expired when using the AutoCAD, Navisworks, Revit, SolidWorks or SketchUp Pro plugin

TrueType text is clipped at the edge of a sheet or viewport

Truncated file name when printing to Bluebeam PDF Printer

Unable to calibrate a document

Unsupported 3D subtype PRC

Update error: “The feature you are trying to use is on a network resource that is unavailable.”

Hyperlinks don’t work in Presentation view

The Custom Choice column is empty

Unable to properly calibrate your drawings

Revu not compatible with ARM processors

Revu 20 backwards compatibility

Printing from Revu stops before completing

Revu won’t open after updating

Content issues when printing from Revit

Unable to transfer my license because my computer crashed, was lost, stolen, or reformatted

Close floating toolbar

“Remember me” BBID sign-in option

Unable to sign into Studio with BBID

How to send log files to technical support

Studio error: “Email already exists”

Measurements panel: “This document has a protected scale”

How to disable Snap to Content in Measurements

Tools and menu items are disabled

Grouped markups don’t flip properly

“Error Loading Tool Set” in Tool Chest

Studio error: “There was a problem uploading an action to the Session”

Recover Unsaved Changes isn’t responding

Revu hangs or freezes when opening a PDF

Unable to obtain Active and Denied Users in Bluebeam Gateway

Calculation fields don’t update correctly when filling out a PDF form

Graphical issues in Revu menus and interface

How to back up your Studio data

Deleting, inserting, or combining pages fails for PDFs in Revu

Error: “Please enter a valid email address. Email address does not exist.”

Error: “Sorry this combination doesn’t look right…”

Error: “OCR module failed – Failed to replace document pages”

Deleting a tool set is disabled

PDFs print as blank pages and print preview is blank

Error: “No converter is available for file type ‘.docx'”

Export options for Excel, Word, and PowerPoint aren’t available

Legend doesn’t show all the markups on a page