Error: “The Session does not support the requested operation” Limited Support

Summary

An error message appears when opening a Studio Session saying, “The Session does not support the requested operation”

Relevant Products

Bluebeam Revu 8.5 to 9.5.1


Problem

Error message displays when trying to joining a Studio Session, “The Session does not support the requested operation.”

This message indicates that the Studio Session was created in a version format that is incompatible with your version of Revu.

Solution

In Revu 10, a new Studio Session version was introduced for compatibility with Bluebeam Studio Projects, and this new Session version requires Revu 10 or above.

The Session host can start a new Session, and in the Options section of the New Session dialog, select Studio v1 (Revu 8.5 and above) from the Version dropdown. This will create a new Studio Session that can be accessed by all Revu 8.5 and above users. There is no way to convert an existing Session from one version to another.


More Information

You can find additional information about Bluebeam Studio in our video tutorialsFAQ articles and the Revu Help Guide.

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