This article applies to:
- Revu 21
- Revu 20
An upgrade is when you go from one major version of Revu to another major version of Revu. For example, going from Revu 2019 to Revu 20 is considered an upgrade. For Revu 20 & below, upgrades need to be purchased — except for users with active Maintenance.
Upgrades vs. updates
An upgrade is not the same as an update. An update is a software patch that delivers bug fixes and other minor improvements. For example, going from Revu 20 to Revu 20.1 is considered an update. Updates are free and included with your license. You can install updates within Revu by selecting Help > Check for Updates.
Upgrade to Revu 21
If you’d like to upgrade to the latest version of Bluebeam solutions, which include Revu 21, Studio, and Bluebeam Cloud, the license owner will need to either:
- Visit the Bluebeam Web Store and log in with their Bluebeam ID (BBID). To learn how to create one, click here.
- Contact your account reseller.
For more information about transitioning your entire organization to subscription, check out our Bluebeam Subscription Implementation Guide.
Install Revu 21
After upgrading to Revu 21, you can install it onto your desktop. With a subscription, there’s no need to register named-user licenses.
Upgrade to Revu 20
When you upgrade to Revu 20, you’ll receive a new serial number and product key. Then you download, install, and register your Revu 20 license.
How you upgrade your Revu 20 license depends on whether you have active Maintenance or if you have an Open License. Please note: Only account owners or license admins can upgrade a Revu license. For more information, select the tab that applies to you.
If your license has active Maintenance
If your license has active Maintenance, you can upgrade to Revu 20 for free. To claim your upgrade, your license owner will need to either:
- Contact us directly if the license was purchased directly via Bluebeam.
- Contact your account reseller.
Be sure to have your current serial number and product key handy. Not sure where to find them?
If your license doesn’t have Maintenance
If your license doesn’t have active Maintenance, or your Maintenance plan has expired, you’ll need to purchase a Revu 20 upgrade. To do this, visit the Bluebeam Web Store. You’ll need to log in with your Bluebeam ID (BBID). To learn how to create one, click here.
If you don’t have Maintenance and purchased Revu within 30 days of a major release, you’re eligible for a free upgrade.
As an Open license user, you’re eligible for a free Revu 20 upgrade. You can upgrade your Revu license at any time by retrieving a new serial number and product key from the Bluebeam Gateway. Please note: Only account admins may upgrade a license.
To retrieve your new product key:
- Sign into the Bluebeam Gateway.
- Select your account.
- Select Manage Revu Licenses.
- Choose a serial number to see the Details Page for that seat’s license.
- In the Open Licenses Tab, copy the new product key.
Now you can register Revu 20. You may use the same serial number as before but must enter your new product key. For more information, see the Bluebeam Gateway Guide.
Install and register Revu 20
Now that you’ve upgraded your license, it’s time to install and register Revu 20. You can find detailed instructions in the Revu 20 & Below Installation Guide.
If you’re installing Revu 20 on multiple computers at your organization, please refer to our Revu 20 & Below IT Admin Resources.
For Revu 20 & below, you can also upgrade between editions (i.e., Revu Standard to Revu eXtreme or CAD), which is called a crossgrade. For more information about this, please see How to change your edition of Revu.
Revu 2017 & Below
Licensing & Registration