Updates to the Bluebeam Gateway

Introducing Bluebeam ID

In order to improve license management and account access, we are consolidating access to Bluebeam Studio and Gateway into one login, called the Bluebeam ID (BBID).

Bluebeam Gateway and the Bluebeam ID

Bluebeam is consolidating individual licenses into one account tied to your company’s domain name. Account owners were automatically assigned based on their email domain and the number of seats tied to their license. If a company has multiple Gateway admins, they will share control of licenses with the other Gateway admins in their organization. This means that Gateway admins may see additional licenses when logging into the Gateway.

Accessing the Gateway

Before you sign into the Gateway, you’ll need to set up your BBID. This process is different depending on whether you have an existing Studio account.

  • If your Gateway account uses the same email as your Studio account:
    This is now your BBID. Sign in using the email and password for your Studio account. You can reset your password if you need to.

  • If your Gateway account uses a different email from your Studio account:
    You’ll need to create a BBID using the same email address as your existing Gateway account.

  • If you have a Gateway account but have never had a Studio account:
    You’ll need to create a BBID using the same email address as your existing Gateway account.

    If you don’t use the same email address as your existing Gateway account, your license information will not transfer to your BBID.

To sign into the Gateway

  1. Go to portal.bluebeam.com and select Log In.
  2. Under Bluebeam ID, enter your BBID email and password.
  3. Click Sign In.

If you don’t see the licenses associated with your Gateway account, please contact us.

To view the licenses you manage

  1. Sign into portal.bluebeam.com using your BBID.
  2. Under Select an Account, search for or select the account containing the licenses you want to view.
  3. Select Enterprise Licensing or Open Licensing to view the relevant licenses.

Changing the licenses associated with your account

If you notice more licenses than were previously associated with your Gateway account, your organization may have multiple admins. If you need to make any adjustments to the licenses associated with your Gateway account, please submit a ticket to our Client Services team. In the Inquiry Type dropdown, select License and Registration

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