Adaptive multifactor authentication (MFA) for Bluebeam accounts

Adaptive multifactor authentication (MFA) adds an extra verification step to help protect your Bluebeam account. When MFA is required, you must verify your identity after entering your email address and password.

This article explains when adaptive MFA applies, what verification methods are available, and what to do if you cannot complete the verification process.

You'll be asked for a verification code in the following scenarios:

• When signing in for the first time after creating a Bluebeam account

• When the system detects suspicious activity during a sign-in attempt

If you leave the MFA setup or verification flow before finishing, you must sign in again and complete the required steps before you can access your Bluebeam account.

Requirements

Adaptive MFA applies to new users who create a Bluebeam account through the Bluebeam webstore, are added as new users in Org Admin, sign up for a free trial, or go through any account creation flow.

Users who sign in with single sign-on (SSO) or SCIM are not included in this MFA flow. Adaptive MFA will not apply to existing Bluebeam users.

MFA verification methods

The available MFA methods are:

• Email

• Okta Verify

• Google Authenticator

• Microsoft Authenticator (works via Google Authenticator)

• Duo Mobile (works via Google Authenticator)

You should enroll with the verification method you're most likely to have access to when signing in. If using a method other than email, you'll need to download the MFA verification app from your app store.

Enroll in MFA

To enroll in MFA, follow these steps:

1. Start the account creation, activation, or first-time sign-in flow through the Bluebeam webstore, Org Admin invitation flow, free trial experience, or any account creation flows.

2. Enter the Bluebeam account email address and password when prompted.

3. Select your preferred MFA verification method, and follow the prompts.

   • If using email, you'll be sent a one-time verification code to your registered email.

   • If using Microsoft Authenticator or Duo Mobile, select the Google Authenticator set up option and follow the prompts.

   • If using a method other than email, you'll need to download the MFA verification app from your app store.

4. Complete the enrollment steps for the selected verification method.

5. Finish signing in once verification is successful.

If you don't complete the MFA enrollment, you won't be able to finish signing in.

If setup is interrupted

If you close the browser or leave the MFA enrollment flow before setup is complete, you must return to the sign-in flow, enter your email address and password again, and restart MFA setup from the beginning.

If you're already enrolled in MFA and leave during verification, you must sign in again and complete the MFA prompt before you can access Bluebeam.

If you lose access to your MFA method

If you cannot access the MFA method you enrolled with, you won't be able to finish signing in until your MFA settings are reset.

To reset the account’s MFA settings, contact us.

After your MFA settings are reset, you'll be prompted to enroll again the next time you sign in.

MFA FAQs

Resources

MFA

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