Error: "The media name selected could not be found on the HDI postscript printer PC3 file"

Applies to:

  • Revu 21
  • Revu 20

Problem

The following error message appears when creating a PDF from AutoCAD:

"The media name selected could not be found on the HDI Postscript printer PC3 file."

Solution

To resolve the issue, rebuild the AutoCAD Pages Sizes using the Bluebeam Administrator and reinstall the Bluebeam PDF printer:

  1. Exit AutoCAD, if it's open.
  2. In Revu, go to Revu > Administrator bluebeam_administrator.
  3. Select the AutoCAD Page Sizes tab.
  4. Select Clear and then Rebuild.
  5. Select the Printer tab.
  6. Select the Reinstall Printer button, if the printer isn't installed.
  7. Select the Plugins tab.
  8. Clear the AutoCAD checkbox and select Apply.
  9. Select the AutoCAD box and select OK.

Troubleshooting

Error Message

Printing

Revu 20

Revu 21

The following error message appears when creating a PDF from AutoCAD:"The media name selected could not be found on the HDI Postscript printer PC3 file."