PDFs have incorrect dimensions or orientation

Problem

When creating new PDFs, documents have incorrect dimensions or orientation.

Solution

This can be resolved by removing any duplicate entries from the index or creating an appropriate entry for the page size needed.

1. Select Start and enter Bluebeam Administrator in the search bar.
2. Right-click Bluebeam Administrator and select Run as Administrator.
3. Select the Printer tab.
4. Select Manage Pages.
5. In the Printer Manager dialog, delete any page sizes defined as Unknown and/or pages with identical or reversed dimensions to the default page sizes (i.e., ANSI, BIND, ISO, Letter, Legal, etc.).
6. Select the duplicate name in the list and click Delete to remove it.
   Standard page sizes such as Letter, Tabloid, and Ledger can't be deleted or changed because they are used by all printers on the computer.
7. When finished, select OK.

In the event that a page size you need doesn't exist, a new one can be created.

1. In the Printer Page Manager window, select Add to create a new page size.
2. Enter the Form Name and Paper Size, select the Units, and click OK.
3. Select OK again to close the Printer Page Manager dialog.
4. When finished, select Apply.

If the AutoCAD plugin is enabled, you must rebuild the AutoCAD Page Sizes after changing or adding page sizes. To do this:

1. Close AutoCAD if it's open.
2. Select the AutoCAD Page Sizes tab.
3. Select Clear and Rebuild to rebuild the AutoCAD page sizes.
4. Once the list has been updated, select OK.

Troubleshooting

PDF Management

Revu 20

Revu 21