Restore deleted Sessions or Session files
Applies to:
- Revu 21
You can restore deleted Sessions or Session files directly in Revu. Restoring a Session brings back all the contents associated with the Session, such as:
- Files
- Markups
- Session history
- Session settings
- User permissions
Recovered content will have its status changed from Deleted to Active.
Using Revu 21.10 or later
To restore a Session or Session files in Revu 21.10 or later, follow these steps:
- Open Revu and sign in to
Studio. -
Select the
Session icon, then select the Deleted tab. - Locate the Session or Session file you want to recover, and select Restore.
Using Revu 21.0–21.9
Restore a Session in Revu 21.0–21.9
-
Close Revu.
-
Go to your Studio portal page:
Select Server Region -
Sign in with your BBID.
-
On the My Sessions page, select the Session to recover.
-
On the Profile tab, select Active from the Status dropdown list.
-
Select Update data.
-
Open Revu and sign in to Studio.
The Session is now active and will appear in your Sessions list.
Restore Session files in Revu 21.0–21.9
- Sign out of Studio and close Revu.
-
Go to your Studio portal page:
Select Server Region -
Sign in with your BBID.
-
On the My Sessions page, select the Session containing the documents to be recovered.
-
On the Documents tab, locate the name or Document ID of the file to recover.
-
Select the name of the deleted document, and select Recover.
-
Open Revu and sign in to Studio.
Inactive Session notifications and retention policy
Session hosts will receive an email notification 10 days before a Session becomes inactive and the status changes to Deleted. To keep the Session active, follow the instructions in the email. This will reset the time stamp for the Session, keeping it active and extending the period before it's deleted.
If Sessions aren't finished by the host (or an attendee with full control permissions):
-
After 80 days of inactivity, the host is notified via their BBID email that the Session will be archived in 10 days.
If the email doesn't arrive in your inbox, please check your spam or junk folder and make sure that studio@bluebeamops.com is on the approved list of senders. -
After 90 days, the Session is archived.
-
After 170 days, the host is notified via their BBID email that the Session will be deleted in 10 days.
-
After 180 days, the Session is deleted.
Even after a Session is considered deleted, it won't be permanently removed from the Studio server for an additional 120 days. During this period, the Session is still recoverable. -
After 300 days (120 days after deletion), the Session is permanently deleted and not recoverable.
How-To
Revu 21
Studio
