Error: You do not have permission to access '______'

Applies to:

  • Revu 21
  • Revu 20

Problem

When attempting to join a Studio Session or Project, you receive the error "You do not have permission to access '______'"

The blank section in the error messages will be filled in with the URL you attempted to access, e.g. studio.bluebeam.com.

Solution

This message appears when you try to join a Studio Session or Project that is not hosted on a server on your list of allowed Studio Servers. If you want to join this Session or Project, please contact your IT department and have them add it to the Studio allowlist.

Studio Enterprise users: to implement a Studio allowlist on your site, please follow these steps.

Troubleshooting

Revu 20

Revu 21

Error Message

Studio

Deployment

Learn how to resolve an error that occurs when you try to join a Studio Session or Project that is not hosted on a server on your Studio Server Allow list.