How to find your previous purchases

This article applies to:

  • Revu 21
  • Bluebeam Cloud

How to view your existing Bluebeam subscriptions

If you've purchased or upgraded to Revu 21, you can view your subscriptions from the Bluebeam Webstore. Here's how:

  1. Go to store.bluebeam.com.

  2. Select the correct location and server region from the dropdown menus at the top of the page.

  3. In the upper-right corner, select Log in.

  4. Enter the email address you confirmed as your Bluebeam ID (BBID).

    After purchasing/upgrading to Revu 21, you'll receive an email invitation to activate your account. Next, you'll create/confirm your BBID via email. If you never received these onboarding emails or if they've expired, please contact Bluebeam Technical Support.

  5. Enter the password associated with your BBID.

After you log in, you can see your active subscriptions and can add seats to your account if needed.

Though you have a serial number for your account, you don't need to register Revu 21 with a serial number or product key. For more information about how to manage and get started with your subscription, please see our Bluebeam Subscription Onboarding page.

How to view and update your Webstore account

To access more information related to your Bluebeam Webstore account, select your email address in the upper-right corner to get to your profile. From here, you can:

  • Edit your account phone number and/or change your BBID password.

  • Add, edit, or remove your saved billing and shipping address(es).

  • View payment confirmations via Transaction History.

  • Add or remove payment options.

You can't change the email address associated with your BBID via your Bluebeam Webstore profile. To learn how to update your BBID email address, click here.

How to view license information as an Org Admin

If you're the purchaser or license owner for a Bluebeam Plan, you're an Org Admin for your account by default.

If your Bluebeam Plan has a single user account, the account has End User permissions and doesn't qualify for Org Admin permissions.

As an Org Admin, you can log into the Bluebeam Org Admin Portal to view license information:

  1. Log in to the portal with your BBID.

  2. Select All Licenses & Info at the top of the page.

This page lists your parent/child accounts, plans, and renewal dates. If you have parent/child accounts set up by Bluebeam, you can reallocate subscription seats among them if needed. For more information, click here.