Bluebeam PDF Printer doesn't install
Applies to:
- Revu 21
- Revu 20
The Bluebeam PDF printer plugin appears for all Revu 21 subscribers, but it is active only for Bluebeam Core and Bluebeam Complete subscribers.
Problem
- PDF files can't be created.
- The Bluebeam PDF printer doesn't exist in the Administrator after installation.
- When attempting to reinstall the printer, the installation fails.
Solution
There are two possible solutions:
Restart the Port Monitor
Restart the Port Monitor and reinstall the printer.
- On your Windows computer, click Start and type Bluebeam Administrator.
- Right-click Bluebeam Administrator and select Run as Administrator.
- On the Printer tab, if the printer Name field is blank, select Reinstall Printer.
- Select Restart.
- Try using the Bluebeam PDF printer again.
Use a Windows administrator account to reinstall the printer
This procedure requires a Windows administrator account. If your Windows account is not an administrator account, you do not have permission to reinstall the printer and should contact your IT administrator to do so.
- Log out of Windows and log in using the local administrator account.
- Start Bluebeam Administrator.
- On the Printer tab, select Reinstall Printer.
- Try using the Bluebeam PDF printer again.
Troubleshooting
Revu 21
Revu 20
Integrations & Plugins
On rare occasions, the Bluebeam PDF printer may fail to install. The most common solutions are outlined in this article. Read on to learn more.