Memory low error appears in Revu for iPad

Applies to:

Revu for iPad 3.10.6

While we are working on a direct fix for this issue, in the interim we have re-released a previous version where this issue was not present. To resolve this issue, please update to Revu for iPad 3.10.7 through the App Store.

Problem

While editing a document in Revu for iPad, the following message appears: “Memory Low. your device is running low on memory. Save your work, and close unused documents." The application may crash soon afterward.

Solution

We understand that this issue is disrupting your work and we apologize for the inconvenience. Our team is treating this issue with urgency. While we are working on a direct fix for this issue, in the interim we have re-released a previous version where this issue was not present. To resolve this issue, please update to Revu for iPad 3.10.7 through in the App Store.

Troubleshooting

Revu for iPad

Performance

While editing a document in Revu for iPad, a message stating "Memory Low. your device is running low on memory. Save your work, and close unused documents" appears. The application may crash soon afterward.