Error: “Please enter a valid email address. Email address does not exist.”

Problem

When you attempt to log into Bluebeam Studio and/or reset your Bluebeam ID (BBID) password, you receive the following error message:

Please enter a valid email address. Email address does not exist.

Cause

If you receive this error message, your BBID and Studio account aren't set up.

Solution

To set up your account:

1. In your web browser, go to the Bluebeam Create Account page.
2. Enter all the necessary account information in each field.
   Your password should be between 8 and 32 characters with at least one uppercase letter, one lowercase letter, one number, and one special character (i.e., !@#$%^&*). To follow best practices, your password shouldn't contain any part of your BBID email address.
3. Select Create Account.

After you create your account, you'll receive an email to validate your BBID. Once you click the validation link, you'll be able to access Studio.

Revu 21

Revu 20

Troubleshooting

Error Message

Studio