Revu crashes when editing an autosized textbox or callout markup

This article applies to:

  • Revu 20

Problem

Revu becomes unresponsive and crashes when editing autosized textboxes or callout markups.

Cause

This issue occurs when attempting to edit autosized markups that originated from Revu 2019 and older. Autosized textboxes and callouts placed using Revu 20 will work as expected.

Solution

Upgrade to Revu 21 or update Revu 20 to the latest version. Click here to learn how to update Revu through the in-app installer.

Troubleshooting

Revu 20

System and Environment

Revu becomes unresponsive and crashes when editing an autosized textbox or callout markup.