A seat refers to an individual user of Revu. You can think of a license as the umbrella under which seats are housed. Most companies have one Revu license and buy individual seats for each user under that license.

Unfortunately, no. All editions of Revu run on Windows, regardless of license type. However, our new subscription offerings include access to Bluebeam Cloud, a series of solutions that allows you to access, mark up, and complete entire workflows through any computer’s web browser, including those running on Mac.

When you purchase a Perpetual license, you’ll receive an email with a serial number and product key that you’ll use to register seats of Revu to individual devices.

If you’re an IT admin and have technical questions, check out our admin guide and Gateway guide.

Please refer to the Bluebeam Revu Compatibility Chart to confirm that the version of Revu you want to install is compatible with the operating system and associated software on your computer.

After you’ve purchased the software, you’ll receive a License Certificate which includes your serial number and product key used to register Revu. Please follow the instructions in the Revu Installation Guide to complete the software installation and registration.

We have older versions of Revu available to download here.

If you’re a license admin, check out our article on how to upgrade.

If you can’t find your product key, please reach out to your license admin (typically the person who purchased Revu or your IT administrator). If you need the license re-sent to that person, please contact us.

To identify your license type in Revu 20 & below, check your serial number:

• Perpetual license numbers begin with 1###### (ex: 1334567).
• Enterprise licenses begin with 980#### (ex: 9804567).
• Open licenses begin with 960#### (ex: 9604567).

If you’re using Revu 21, you have a Bluebeam Subscription license.

No. While we do offer support for licensing over the phone, due to the time involved, the following requests can only be performed via email through our contact form:

• Releasing seats
• Upgrade or downgrade versions/editions
• Change primary or secondary contacts

If you have Enterprise or Open license(s), your Gateway admin can revoke computers and view usage data in our online administrative portal, the Bluebeam Gateway.

For more information, check out our Gateway User Guide.

If the device is no longer working and you’re the license admin, please contact us.

Below are the most common error messages you might see during the registration process. Click the message to view its solution.

• The serial number and product key could not be validated.
• The number of authorized installations has been exceeded.
• You have entered a serial number for a different edition.
• The serial number and product key entered is for an older version of this product.

If you’re the license admin, refer to the License Key Lookup to verify you have enough seats available.

The Bluebeam Gateway is an online admin portal available for licenses with active Maintenance. Gateway admins (also called license admins) can make changes to their Bluebeam accounts, manage other Gateway admins, and more. For more information, check out our Gateway User Guide.

Please contact us.

If you’re a license admin with Maintenance, you can log in to the Gateway to view license information. You can also see a list of registered computers for a specific license here. If you’re unable to find your list, please contact us.

If the device is no longer working and you’re the license admin, please contact us.

With a Bluebeam subscription plan, there’s no need to transfer seats; users can simply sign into Revu 21 on a different device.

Please contact us.

No. While we do offer support for licensing questions over the phone, the following requests can be performed only by email through our contact form:

• Releasing seats
• Upgrade or downgrade versions/editions
• Change primary or secondary contacts

Yes. Our deployment package offers administrators the flexibility to silently install Revu across enterprise computers using automation. The Revu Enterprise Deployment Guide includes best practices for using the deployment tool of your choice.