Error: “No converter is available for file type ‘.docx'”
This article applies to:
- Revu 21
- Revu 20
Problem
Even though Microsoft Office is installed on your computer, you're unable to staple Word documents with the Bluebeam Stapler and receive the following error message.
Cause
When this happens, there's usually an issue with the Microsoft Office installation.
Solution
Before contacting your IT services team, try running a repair for Microsoft Office.
Still experiencing issues? Contact Bluebeam Technical Support for additional help.
Revu 21
Revu 20
Troubleshooting