Error: The server '______' does not support Windows authentication

Applies to:

  • Revu 21
  • Revu 20

Problem

When attempting to log into a Studio Session or Project you receive the following error, "The server '______' does not support Windows authentication".

The ______ in the error messages will be filled in with the URL you tried to access, e.g. studio.bluebeam.com.

Solution

This means that only part of the list of allowed Studio Servers setup has been completed. Please contact your IT department to have them look into this issue.

Studio Enterprise users: to implement a Studio allowlist on your site, please follow these steps.

Troubleshooting

Legacy

Revu 20

Revu 21

Error Message

Deployment

When attempting to log into a Studio Session or Project you receive the following error, “The server ‘______’ does not support Windows authentication”. Read the solution here.