Bluebeam account in Read-only mode after subscription expires
Applies to:
- Revu 21
Problem
If you haven't renewed your subscription, your access to Revu 21, Studio, and Bluebeam Cloud will automatically switch to Read-only once your Bluebeam Plan or free trial of Complete expires.
Revu 21
When you log in after the expiration date, you'll see Package: Unpaid/Unassigned under your Bluebeam Account details.
With Read-only access, you can still open, view, and print PDFs. You can also collaborate in Studio with limited access to markups and properties. For more information about working in Revu 21 without a subscription, visit this article.
Bluebeam Cloud
After your subscription or trial expires, you'll experience Bluebeam Cloud with a Read-only account. You can still collaborate in StudioSessions and access your third-party document management systems. For more information on working in Bluebeam Cloud without a subscription, see Work in Bluebeam Cloud without a subscription.
Solution
To restore Basics, Core, or Complete access, contact the Org Admin for your Bluebeam Account. Once your BBID is added to a Bluebeam Plan again, you'll need to reactivate your account via email.
If you're an Org Admin, you'll need to accept your Bluebeam invitation via email and assign a subscription seat to your own account. For more details, check out the Bluebeam Subscription Management Guide.
Revu 21
How-To
Subscriptions