Bluebeam subscription FAQ

Upgrading to subscription allows Bluebeam to better support your work by delivering greater flexibility, peace of mind, and lower total cost of ownership (TCO). This includes the ability to:

• Easily and securely access your work from anywhere, in the office or in the field, through your Bluebeam ID (BBID).
• Quickly get stakeholders and teams up to speed with more integrated onboarding options and access to Bluebeam University at no additional cost.
• Seamlessly manage and administer licenses across your entire organization, reducing administrative overhead.

To learn more about our Bluebeam plans and what they have to offer, click here.

We recommend transitioning to Revu 21, the latest version, as soon as possible, so you can leverage up-to-date functionality and get the most out of your investment with Bluebeam.

That said, you can choose to use an older version of Revu — even after you transition to subscription — to minimize disruption on your active projects.

To learn more about our Bluebeam plans, check out our pricing page.

Revu 21: US English, UK English, Swedish, Danish, Finnish, Norwegian, Dutch, German, Spanish, French, Italian, Korean, and Japanese.

Studio: US English, UK English, Swedish, Danish, Finnish, Norwegian, Dutch, German, Spanish, French, Italian, Korean, and Japanese.

Bluebeam on web and mobile: US English, AU English, UK English, Swedish, and German.

Bluebeam on web and mobile is a new suite of cloud-based solutions that seamlessly connects with your documents and tool sets in Revu. With Bluebeam, you can work from anywhere via web or iOS device. The Markup Editor enables you to easily comment and collaborate on your project documents.

To see a comprehensive list of the Bluebeam on web and mobile features available for each Bluebeam plan, visit this article.

To provide the most value possible in the office and field, all plans include both Revu 21 and Bluebeam on web and mobile.

To compare plans, please see our pricing page. To learn more about Max features, click here.

Revu will no longer be available via the editions (Standard, CAD, eXtreme) we offered historically. Each subscription plan includes varying levels of functionality for Revu and Studio.

For a full feature comparison, check out our pricing page.

Our most comprehensive Bluebeam plan, Max, gives you full access to the functionality you're familiar with in Revu eXtreme — plus brand new features to help you extend your work into the field on web and mobile.

Your current project data inside Studio will continue to be available to you as it is today.

Yes! Non-subscribers can set up a Bluebeam ID, install Revu 21, and sign in to access Studio. Within Studio, they'll have limited access to colors and markup options — such as clouds, callouts, lines, and arrows.

In Bluebeam on web and mobile, subscribers can invite collaborators to view files and markups on the web.

When you log into Revu 21 with your BBID, you'll automatically be authenticated and won't need to log in a second time to access Studio.

Studio Prime functionality for Studio user management is being replaced with Org Admin Pro features that are available via paid subscription. For more information about Org Admin Pro, contact Sales, your Account Manager, or your Channel Partner.

With Bluebeam on web and mobile, you can comment and collaborate on your drawings from anywhere using any web or iOS device, including tablets.

Subscriptions will be sold with annual billing and Net 30 terms.

While we'll no longer offer a concurrent user model, our new simplified self-serve licensing system allows you to effortlessly switch devices using your Bluebeam ID (BBID).

To add new team members to your account, go to the Bluebeam Web Store, log in using your Bluebeam ID (BBID), and purchase the desired number of subscriptions.

After purchasing additional seats, you can distribute them to individual users through Org Admin. For more information, check out the Org Admin Guide.

This will depend on how your organization is currently using our flagship solutions (i.e., Revu and Studio), as well as how your users will benefit from the new solutions (i.e., Bluebeam on web and mobile) and enterprise-level capabilities we're rolling out with subscription.

If you have a reseller, please contact them directly about your renewal.

If you have an account manager, please contact them directly about your renewal.

If you don't have an account manager or a reseller, your subscription renews automatically on an annual basis and your access continues uninterrupted.

• 15–30 days before your expiration date, you will receive an email from bluebeam.com titled "Your Bluebeam Subscription Renewal Invoice" with an attached PDF invoice.

• If payment is not received, your credit card will be charged on the last day of the old contract.

• If payment is not received and the credit card charge fails to process, your contract will be frozen on day 7 after the contract renewal, and you will have non-paid collaborator access only.

We highly recommend that you roll out subscription across your entire organization, so you can manage all your licenses more easily, while providing your users with the latest Bluebeam solutions.

However, you can choose to start by initially rolling out subscription to a subset of your users for testing and then continue to expand usage as needed.

Yes! You can access our Complete plan free for 14 days here.

Nothing will change for your users since they'll continue to experience Revu and Studio (Projects/Sessions) as they do today. Revu 21 will have the same interface as Revu 20, but now users will be required to log in to access the application.

However, transitioning to subscription also provides a great opportunity to standardize knowledge of Revu across your organization to ensure you're getting the most value out of it.

With a subscription, you'll get access to our new Bluebeam on web and mobile solutions and Bluebeam University. Improved and integrated onboarding materials will be accessible via the web and mobile apps — with additional technical support resources available on our website.

All Bluebeam subscribers will get access to Bluebeam University, which includes comprehensive training materials for Revu and Studio at no additional cost.

Our Bluebeam on web and mobile solutions include integrated onboarding guides as part of the web and mobile app experience, so you can quickly get up to speed and learn about all the value Bluebeam has to offer.

After upgrading to Revu 21, you can expect workflows/processes to remain unchanged. The interface will be the same and there's no difference in how features work. The primary difference is that you'll be required to log into Revu 21 with your Bluebeam ID (BBID) to access its features.

Also, if you'd like to leverage Studio with the same BBID, you won't have to log into Studio again since you'll already be authenticated. Otherwise, Studio functionality is the same as well.

• Revu 21: Windows Desktop
• Bluebeam: Web, iOS, and Android

For more details, see our compatibility chart.

Revu 21 is only accessible as part of the named-user log in experience included with Basics, Core, Complete, and Max subscriptions. All subscribers must authenticate (log in) while online and will enter a 30-day grace period when they work offline. Once that period expires, you'll need to connect to the internet to refresh your credentials.

For more information about working offline in Revu 21, please see this article.

The installation process will be the same for Revu 21 as it is for older versions, except registration is no longer required after the software is installed.

The installation package will be similar to that of older versions in size and installation experience.

Deploying Revu 21 to users' desktops will be very similar to previous versions — with the exception that registration is no longer required.

To take advantage of the user management features available with subscription, your IT teams will want to designate an Org Admin who can log into Org Admin to assign subscription plans to named users. This can be done in bulk. Once a subscription plan is assigned to a user, they can log into Revu and Bluebeam on web and mobile solutions from anywhere using a single ID (BBID).

Bluebeam on web and mobile is only available with a subscription but doesn't require any deployment for the web experience since it can be accessed via a browser. However, your users will need to download the mobile app to their device.

With Revu 21, there are no major changes to the MSI deployment process. However, some of the parameters have changed — mainly, the serial number and product key have been removed since they're no longer relevant for named-user licenses.

Studio Prime Integrations was replaced with the Public API that is available in all Studio regions. For more information, see our Apps and Integrations page.

BBDN and Public API support is now limited:

1. No new features/updates/enhancements
2. No consultation for custom integrations
3. No debugging for custom integrations

We currently offer regional data storage via servers in the US, UK, Australia, Germany, and Sweden. Data storage is through Amazon Web Services (AWS).