Technical Services Overview
The Bluebeam Technical Support team is here to provide best-in-class technical support for everyone from small business to enterprise users.
We offer extensive online documentation, including free help manuals, FAQs and training materials. Please go to our home page to browse by our products, or use the search button above.
If you have active Maintenance on your Revu license(s), you will receive free version upgrades and access to our experienced technical support staff via phone.
- 8:00am-8:00pm (ET) in English (M-F)
- 8:00am-5:00pm (GMT +1) in English and Swedish (M-F)
Bluebeam offers three levels of technical support, with the greatest depth of support given to our newest products.
Regular bug fixes, service pack updates, hotfixes, and access to thorough technical support. *Latest version (Revu 2018.x, Mac 2.x, iPad 3.x, Studio, Studio Enterprise 3.1, Studio Prime)
Critical security fixes and access to thorough technical support. *Previous two versions (Revu 2017, Revu 2016, Mac 1.x).
Answers to basic workflow and feature questions. *Versions three or more years old (Revu 2015, Revu 12, Revu 11, etc.) on supported operating systems.