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Getting Started
Popular Features
Common Troubleshooting
- Error: “The document could not be saved. The process cannot access the file \\?\C:\… because it’s being used by another process.”
- Having Trouble Accessing Studio?
- Bluebeam account shows as unpaid
- Unable to sign in with BBID
- Measurements don't appear in correct units
- Tips for improving performance
- Page turns blue when taking a measurement
- Trouble printing PDFs
- Tools and menu items are grayed out during a Session
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Contact Us
Still have questions? We’re here to help.
We try to respond to all messages within one business day. Please note that phone support is only available for those with maintenance or a subscription plan.
United States
Phone: 626-788-4100 / Toll-free: 1-866-496-2140
Hours: 8:00am–8:00pm ET (M–F)
United Kingdom
Phone: +44-(0)-203-868-9061
Hours: 8:30am–5:30pm GMT (M–F)
Australia
Phone: 07-3608-5800
Hours: 9:00am–5:00pm AEST (M–F)