Skip To Main Content
Account
Settings
Logout
  • placeholder
Account
Settings
Logout
Filter:
Submit Search
Home >

Thanks!

You should get a confirmation email shortly. We'll do our best to get in touch within one business day. If you haven't received a confirmation email with a case number, please reach out directly to support@bluebeam.com. Be sure to double-check your spam/junk folder.

Contact Us | What can we help you with today?

Getting Started

  • Bluebeam Subscription Management Guide
  • Bluebeam Subscription Implementation Guide
  • Sign into Revu 21 with your Bluebeam ID
  • Revu 21 Starter Kit
  • Revu 21 Installation Guide
  • Upgrade to Revu 21 or Revu 20
  • Transfer a Bluebeam Revu license
  • How to navigate and customize the interface in Revu 21

Popular Features

  • How to save time with OCR and Batch Link
  • Backup and restore settings
  • How to create and save custom markups in the Tool Chest in Revu 21
  • Collaborate in Bluebeam Studio
  • Bluebeam Cloud FAQ
  • How to add and edit interactive stamps

Common Troubleshooting

  • Error: “The document could not be saved. The process cannot access the file \\?\C:\… because it’s being used by another process.”
  • Having Trouble Accessing Studio?
  • Bluebeam account shows as unpaid
  • Unable to sign in with BBID
  • Measurements don't appear in correct units
  • Tips for improving performance
  • Page turns blue when taking a measurement
  • Trouble printing PDFs
  • Tools and menu items are grayed out during a Session

Something else?

Search topics and we'll help find you a solution.

Contact Us









Your version is on Premium Support, which means we provide comprehensive support to keep your software running smoothly. This includes help with troubleshooting, answers to feature-related questions and regularly updated support resources.
Revu 2019 & older have reached End of Life and are no longer supported. For technical support, upgrade to the latest version of Revu.
Vu 2017 & below have reached End of Life and are no longer supported.
All versions of Studio Enterprise are entering End of Life. Your version is on Legacy Support, which means we can only answer basic workflow and feature questions. For full technical support, upgrade to the latest version of Revu.
Revu for Mac is no longer supported.
The Drawings App is no longer supported.


By clicking "Submit" you agree to Bluebeam’s website Terms of Use and that Bluebeam is collecting and using the information you provide in accordance with Bluebeam’s Privacy Policy. If you do not agree to these terms, do not submit your query.

Located outside of the United States?

Still have questions? We’re here to help.

We try to respond to all messages within one business day. Please note that phone support is only available for those with maintenance or a subscription plan.

United States

Phone: 626-788-4100 / Toll-free: 1-866-496-2140

Hours: 8:00am–8:00pm ET (M–F)

United Kingdom

Phone: +44-(0)-203-868-9061

Hours: 8:30am–5:30pm GMT (M–F)

Australia

Phone: 07-3608-5800

Hours: 9:00am–5:00pm AEST (M–F)

  1. Solutions
    1. Revu
    2. Revu for iPad
    3. Bluebeam Cloud
    4. Studio
  2. Learning
    1. Learning Center
    2. Bluebeam University
    3. Certifications
    4. How-to Videos
  3. Product
    1. Product Overview
    2. Collaboration & Mobility
    3. Markups & Data
    4. Apps & Integrations
  4. Resources
    1. Download Center
    2. Resource Hub
    3. Built – Bluebeam Blog
    4. Revu 21 Help Guide
    5. Service Status Dashboard
    6. ROI Calculator
  5. Community
    1. Bluebeam Community
    2. Bluebeam User Groups
    3. Academic Program
    4. Customer Reference Program
    5. Events
    6. Customer Stories
  6. Partners
    1. Find a Reseller
    2. Partner Portal
    3. Developer Portal
    4. Developer Guides
  7. Pricing
    1. View Plans
  8. Company
    1. About Bluebeam
    2. Technical Services Overview
    3. Careers
    4. Newsroom
  9. Log In
    1. Bluebeam Cloud
    2. Webstore
    3. Org Admin Portal
    4. Gateway
    5. Bluebeam University
  10. Nemetschek Group
    1. Nemetschek Group
    2. dRofus
    3. Nevaris
download on apple app storebb app icon
Facebook IconX logoLinkedIn IconYoutube IconInstagram Icon
Legal   |   Terms of Use   |   Privacy Policy   |   Cookie Declaration   |   Product support lifecycle policy

Copyright © 2024 Bluebeam, Inc. All Rights Reserved | Bluebeam is part of the Nemetschek Group

Language:
Solutions
  1. Revu
  2. Revu for iPad
  3. Bluebeam Cloud
  4. Studio
Learning
  1. Learning Center
  2. Bluebeam University
  3. Certifications
  4. How-to Videos
Product
  1. Product Overview
  2. Collaboration & Mobility
  3. Markups & Data
  4. Apps & Integrations
Resources
  1. Download Center
  2. Resource Hub
  3. Built – Bluebeam Blog
  4. Revu 21 Help Guide
  5. Service Status Dashboard
  6. ROI Calculator
Community
  1. Bluebeam Community
  2. Bluebeam User Groups
  3. Academic Program
  4. Customer Reference Program
  5. Events
  6. Customer Stories
Partners
  1. Find a Reseller
  2. Partner Portal
  3. Developer Portal
  4. Developer Guides
Pricing
  1. View Plans
Company
  1. About Bluebeam
  2. Technical Services Overview
  3. Careers
  4. Newsroom
Log In
  1. Bluebeam Cloud
  2. Webstore
  3. Org Admin Portal
  4. Gateway
  5. Bluebeam University
Nemetschek Group
  1. Nemetschek Group
  2. dRofus
  3. Nevaris
download on apple app storebb app icon
Bluebeam Inc.
Legal   |   Terms of Use   |   Privacy Policy   |   Cookie Declaration   |   Product support lifecycle policy

Copyright © 2024 Bluebeam, Inc. All Rights Reserved | Bluebeam is part of the Nemetschek Group

Facebook IconX logoLinkedIn IconYoutube IconInstagram Icon
Language:
In observance of the Christmas holiday, our US offices will close on Tuesday, December 24, at 5:00 PM (EST) and will reopen on Friday, December 27, at 8:00 AM (EST).