Onboarding & Troubleshooting
Getting Started
Common Issues
Error: "We can't log you in because of an authentication error"Error: "Oops, something went wrong…" when trying to create a Studio accountBluebeam account shows as unpaidUnable to sign in with BBIDMeasurements don't appear in correct unitsStudio error: "Email already exists"Page turns blue when taking a measurement"Error creating new contact, error duplicate record. Contact already exists."Tools and menu items are grayed out during a Session
Popular Topics
Subscription renewal scheduleView your workspace in Dark ModeBackup and restore settingsSave time with OCR and Batch LinkCreate and save custom markups in the Tool ChestCollaborate in Bluebeam StudioBluebeam on web and mobile FAQAdd and edit interactive stampsWhitelist Bluebeam solutions by domains or IP address
Bluebeam Revu User Manual
Review reference material relating to Revu and the Revu interface. Wondering what that icon means or what that markup does? Learn about it here.
Explore the user manualFeatured Support Topics
Resources &
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Contact Support
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Bluebeam Community
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you can make your voice heard.
Bluebeam University
Enroll in online, self-paced courses with Bluebeam University to learn more about
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Copyright © 2026 Bluebeam, Inc. All Rights Reserved | Bluebeam is part of the Nemetschek Group
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