Session Files in Studio Enterprise Fail to Download with Revu 2017.0.20 | Revu 2017 & below

Summary

Studio Enterprise users are unable to download documents from Studio Sessions with Revu 2017.0.20.

Relevant Products

  • Bluebeam® Revu® 2017.0.20
  • Bluebeam Vu® 2017.0.20
  • Bluebeam Studio® Enterprise

Problem

Users in organizations running Bluebeam Studio Enterprise are unable to download files from Studio Sessions with Revu 2017.0.20.

Solution

Download the Revu 2017.0.30 installation or update file from the Downloads & Updates page.

If you’re an IT Administrator who deployed Revu or Vu to multiple machines, you can download the corresponding version 2017.0.30 MSI installer or MSP update from our Enterprise Installation / Deployment Packages. Please follow the instructions in the Bluebeam Revu 2017 Enterprise Installation Guide to install or update to version 2017.0.30.


Studio Enterprise users are unable to download documents from Studio Sessions with Revu 2017.0.20.
Relevant Products

Revu 2017.0.20
Bluebeam Vu 2017.0.20
Bluebeam Studio Enterprise

Users in organizations running Bluebeam Studio Enterprise are unable to download files from Studio Sessions with Revu 2017.0.20.

Download the Revu 2017.0.30 installation or update file from the page.
If you’re an IT Administrator who deployed Revu or Vu to multiple machines, you can download the corresponding version 2017.0.30 MSI installer or MSP update from our Enterprise Installation / Deployment Packages. Please follow the instructions in the Bluebeam Revu 2017 Enterprise Installation Guide to install or update to version 2017.0.30.

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