How to retrieve your Revu product key

Applies to:

  • Revu 20 & below

If you have a Revu 21 subscription, registration via serial number and product key is not required. For more information about subscription onboarding, click here.


You’re trying to register Revu 20 or below but can’t locate your product key.


Upon purchase of Revu 20 or below, a License Certificate is emailed to the license owner, which includes a serial number and product key. If you’re the license owner, search your inbox for an email from

If you can’t find the email or are unable to reach your license owner, contact your IT Admin or follow the steps below:

  1. From select Submit Ticket in the upper right corner.
  2. Scroll down to the Contact Us form
  3. Enter your name, email address, and all other required fields
    The email address you provide must correspond to an email address listed as a contact for your license.
  4. Under Describe Your Issue, copy the template below and paste it into the field. Be sure to include your computer name and serial number. Your serial number can be found by going to Revu > About.


    I’d like to request my product key for serial number {your serial number here}.

    Thanks! {Your Name}


  5. Your request should look like the image below. After you have filled out the contact form, select Submit. Need product key form filled out

After submitting your request, you’ll receive an email confirmation providing you with the requested product key.


Revu 20

Revu 2019

Revu 2018

Revu 2017 & Below

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If you’re trying to register Revu but are unable to locate your product key, this article discusses how to resolve the issue.

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