Microsoft ACS retirement and Revu authentication

Applies to:

  • Revu 2015.5
  • Revu 2015.6
Bluebeam has moved Revu from a licensing and maintenance model to a subscription model. For more information, see the Bluebeam Subscription FAQ.

Microsoft ACS retirement

Microsoft retired their Access Control Service (ACS), a cloud authentication service that authorized users to access certain web applications and services. The 2015.5 and 2015.6 versions of Revu use ACS when users attempt to register or activate a computer to a license of Revu online. As a result, the online registration process will no longer work within these versions of Revu. 

Revu 2019 and below reached End of Life on June 28, 2023. For Enterprise and Perpetual License users, you may be able to register Revu 2015.5 and 2015.6 using the manual process. However, we cannot be guarantee registration due to third-party dependencies and the unsupported nature of these retired versions.

Affected license types

For detailed information on how ACS affects your installed versions of Revu, click on your license type below.

Open Licence

With ACS offline, machines running Revu 2015.5 or 2015.6 will no longer be able to connect to Bluebeam’s licensing server. This means Revu will not be able to acquire a seat for these devices on your Open License. The ACS retirement also affects your ability to track and manage your installed licenses through the Bluebeam Gateway. To register and unregister without Manually Authorizing, all installations of Revu 2015.5 and 2015.6 that have active Maintenance must be upgraded to any newer version of Revu. As an Open License user, you are eligible for a free upgrade to any newer version of Revu. For eligibility details, see Upgrading Revu.

Enterprise License

With ACS offline, machines running Revu 2015.5 or 2015.6 will no longer be able to connect to Bluebeam’s licensing server. This means your Enterprise Licenses must be manually registered (See Manually registering Revu), and unregistered by contacting us. Additionally, the ACS retirement affects your ability to track and manage your installed licenses through the Bluebeam Gateway. To register and unregister without Manually Authorizing, all installations of Revu 2015.5 and 2015.6 that have active Maintenance must be upgraded to any newer version of Revu. For eligibility details, see Upgrading Revu.

Perpetual License

With ACS offline, your currently registered installations of Revu 2015.5 or 2015.6 will continue to work as usual. However, reinstalling Revu on the same device or transferring your license to a new device will require a manual process (See Manually registering Revu). To unregister Revu from any device, you will need to contact us. To register and unregister without Manually Authorizing, all installations of Revu 2015.5 and 2015.6 that have active Maintenance must be upgraded to any newer version of Revu. For eligibility details, see Upgrading Revu.


How to upgrade Revu

We recommend upgrading to the latest version of Revu. To learn more about how to upgrade, see this article.


How to manually register Revu

With ACS offline, registering Revu 2015.5 and 2015.6 will no longer be an automatic process. However, you may still be able to register Revu using the manual process described below. This process must be used when registering Revu on a new device, transferring a license to a different device, or reinstalling Revu onto an existing device.

The process below is for Enterprise License and Perpetual License users only.
  1. Access the Registration screen.
    1. Open Revu .
    2. From the Help menu, click Register. A Bluebeam Registration dialog appears.

  2. Enter the Serial Number and Product Key.
    1. Enter your Serial Number and Product Key and click Register.
      After purchasing the software, you should receive a license certificate from registration@bluebeamops.com, which includes your serial number and product key. If you’re unable to find your license information, see Find your Revu product key.
    2. Click Authorize manually, then Continue.
    3. Copy the Serial Number, Product Key and Security ID.
  3. Obtain registration code.
    1. Open a new Web Tab and go to https://activation.bluebeam.com/.
    2. Enter your Serial NumberProduct KeySecurity ID and Computer Name.
    3. Click Get Authorization Code. Your authorization code will display on the next page.
    4. Copy the authorization code and return to the computer where you are registering Revu.
    5. Enter the authorization code into the Manual Authorization window and click Authorize.

Your copy of Revu is now registered.


How to unregister Revu

With ACS offline, Revu 2015.5 and 2015.6 are unable to communicate with Bluebeam’s licensing servers. Please contact us if you want to unregister a device.

Announcements

Revu 2017 & Below

System & Environment

Studio

Microsoft retired their Access Control Service (ACS), a cloud authentication service that authorized users to access certain web applications and services. The 2015.5 and 2015.6 versions of Revu use ACS when users attempt to register or activate a computer to a license of Revu online. As a result, the online registration process will no longer work within these versions of Revu.

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