Revu preferences aren’t opening | Revu 2019

Problem

After upgrading to Revu 2019, nothing happens when you go to Revu > Preferences.

Cause 

When upgrading, Revu automatically transfers your old preferences to the upgraded version. Previous versions of Revu had an option for a rendering mode which no longer exists; if Iterative Draw with Sweetener was enabled before upgrading, Preferences in Revu 2019 won’t open.

Solution

Create a new preferences file

  1. Close Revu.
  2. Click here to download the file “RevuPreferences.xml” to your computer.
  3. In Windows Explorer, navigate to the downloaded file.
  4. Right-click the file and go to Open with > Notepad.
  5. In Notepad, without making any changes, go to FileSave.
  6. Close Notepad.

Copy your new preferences file

  1. Open File Explorer and navigate to:

    C:\ProgramData\Bluebeam Software\Bluebeam Revu\2019\Revu

    If the ProgramData folder is not visible, follow these steps to unhide it.
  2. Copy the “RevuPreferences.xml” file you saved to this folder.
  3. Open Revu.
  4. Go to Revu > Preferences to verify that Preferences opens and the issue has been resolved.

This issue will be addressed in a future update of Revu. If these steps don’t resolve your issue, please contact us.


After upgrading to Revu 2019, nothing happens when you go to >

When upgrading, Revu automatically transfers your old preferences to the upgraded version. Previous versions of Revu had an option for a rendering mode which no longer exists; if Iterative Draw with Sweetener was enabled before upgrading, Preferences in Revu 2019 won’t open.

Create a new preferences file

Close Revu.
Click here to download the file “” to your computer.
In Windows Explorer, navigate to the downloaded file.
Right-click the file and go to Open with >
In Notepad, without making any changes, go to > 
Close Notepad.

Copy your new preferences file

Open File Explorer and navigate to:
C:ProgramDataBluebeam SoftwareBluebeam Revu2019Revu
If the ProgramData folder is not visible, follow these steps to unhide it.

Copy the “RevuPreferences.xml” file you saved to this folder.
Open Revu.
Go to > to verify that Preferences opens and the issue has been resolved.

This issue will be addr

Related Articles