Applies to:
- All versions of Revu
The ______ in the error messages will be filled in with the URL you tried to access, e.g. studio.bluebeam.com.
Error: You do not have permission to access ‘______’
You’ll see this message if you try to join a Studio Session or Project that is not hosted on a server on your list of allowed Studio Servers. If you would like to join this Session or Project, please contact your IT department and have them add it to the Studio allowlist.
At least one invalid Studio URL has been detected and removed
The Studio allowlist created by your IT department contains at least one incorrect or invalid name.
The server ‘______’ does not support Windows authentication
This means that only part of the list of allowed Studio Servers setup has been completed. Please contact your IT department to have them look into this issue.
Disabled by your system admin
If you see this message, there’s either an issue with the list of allowed Studio Servers setup, or your IT department disabled Bluebeam Studio on your machine.
Troubleshooting
Revu 2017 & Below
Revu 2018
Revu 2019
Revu for Mac 1
Revu for Mac 2
Error Message
Studio