“Keep me signed in” is no longer an option in Studio

Having Trouble Accessing Studio?

Common Studio error messages

Studio error: “Email already exists”

Studio emails aren’t being received

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Error: Unable to find a Project or Session with ID

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Error: Disabled by your system admin

Error: “This request is not permitted from this version of your client software.”

Error: You do not have permission to access ‘______’

Measurement markups aren’t created

Error: The server ‘______’ does not support Windows authentication

Error: “Sorry this combination doesn’t look right…”

Error: “Please enter a valid email address. Email address does not exist.”

Error: “A validated email address is required to login. A new validation email has been sent.”

Unsupported characters in Studio

Error: At least one invalid Studio URL has been detected and removed

Studio error: “There was a problem uploading an action to the Session”

Files fail to upload or download in Studio because the computer clock is incorrect

Studio Error: “The Project file path is too long.”

Studio login error: “Failed to get application data.”

Tools and menu items are disabled

Bluebeam Studio Login box blank or incomplete