Revu 2019 & below End of Life (EOL) FAQ
Applies to:
- Revu 2019 & Below
- Vu 2017 & Below
After June 28, 2023, Bluebeam will no longer support Revu 2019 and previous versions. To learn more about this EOL program and how it will impact users like you, please reference the table and FAQ below.
General questions
Bluebeam is investing in new infrastructure and technology to deliver a better experience for our users. As we shift development efforts and investments towards this future vision, we can no longer support or guarantee the integrity of older legacy versions, especially when they rely on third-party components that are no longer supported by their makers.
It is common practice to enforce End of Sale before End of Life, and Bluebeam wants to ensure it can fulfill its obligations under active agreements including fulfillment of maintenance and warranties.
Our engineering team found a way to extend some of our technology and give our users three more months to transition to our newer products. However, we are reaching constraints on these older platforms that will not allow us to move this date again.
After June 28, 2023 certain licensing components used in Revu 2019 & below are no longer supported by their makers; as a result, we can no longer support these older versions.
To upgrade to a Revu 21 subscription without an account manager or reseller, click here.
Revu 2019 & below questions
Support for Revu 20 will reach End of Life on December 31, 2026. For more information, see Bluebeam End of Life (EOL) Support.
To learn how to check your version of Revu, please see this article.
We encourage all customers, new and existing, to upgrade to Revu 21, which offers:
- Easier access to your work — including markups, tool chests, and documents — from the jobsite, the trailer, and your home.
- More mobility with a seamless connection to our new suite of cloud-based solutions, Bluebeam on web and mobile.
- Greater flexibility with Revu 21, Studio, and Bluebeam on web and mobile accessible on up to five devices with a single subscription account.
- Access to greater security with the introduction of Single Sign-On (SSO).
For more information about upgrading to Revu 21, click here.
No, Revu 2019 & below are officially End of Sale as of March 22, 2022.
No. As of September 30, 2023, Revu 20 has reached EOS . The only option is to purchase or upgrade to Revu 21.
For more information about supported products/versions and support tiers, please see this article.
Please see Revu 21 Compatibility & System Requirements for more information.
We recommend that you upgrade to compatible versions of all software packages to ensure your workflows are fully supported. However, if you choose to stay with an older version of Revu that's compatible with older software you're running, please keep in mind that after the EOL date (June 28, 2023), you'll no longer have the ability to manage your license, and you'll lose access to Studio.
Beyond the EOL date (June 28, 2023), legacy versions of Revu that use a Perpetual or Enterprise license may still work, but Bluebeam cannot guarantee they'll function without issue. Technical support and access to Studio functionality will no longer be available for those versions.
We suggest you contact your IT department since they are most likely the owner of your software license.
No, Revu for iPad isn't impacted.
Although the UI changed quite a bit with Revu 2018, our users have found that after a little bit of adjustment, they actually find the updated interface easier to navigate with faster workflows due to less clicks and more real estate for their documents. If you need help adjusting to the new UI, Revu 21 contains several helpful tutorials within the app. You can also see Where did it go?
Studio questions
No, it's not. In fact, Bluebeam is investing in an updated, state-of-the-art platform for Studio, which will provide a much more reliable environment for our users. Unfortunately, the original platform that has faithfully served our Studio users in the past can't continue to grow while also providing the reliability and functionality that will work most effectively for our users in the future. As such, the Studio platform will be modernized and updated. This upgraded platform will be integrated into Revu 21 and future releases.
All Studio data will be treated according to our current data retention policies. After 180 days of inactivity, a Session will be permanently deleted from Bluebeam servers. At any point before that final purge, you may log into Studio using a supported version of Revu and download any files you have stored there.
Studio Projects are never marked for archival or deletion and can only be deleted by the Project owner or a user with Full Control permissions. If a Studio Project is deleted, it will remain recoverable for up to 120 days. After 120 days, the Project is permanently deleted from the server.
Upgrade to the latest version before the EOL date to maintain access to Studio data without needing to back up your Sessions or Projects. If you aren't ready to upgrade, you can start a free trial of Revu 21 to receive temporary access to Studiowhile you determine your next steps.
Have a question that isn't answered in this FAQ? Please contact us.