This article applies to:
When you open the Bluebeam Administrator in Revu 21, plugins are grayed out and can’t be selected.
In Revu 21, the use of plugins requires a Core subscription, a Complete subscription, or an active trial. Your plugins may be grayed out because:
- Your computer has applications that are compatible with Revu plugins, such as AutoCAD or Revit, but you have a Read-only or Basics account.
- Your trial of Revu 21 has expired.
First, confirm which subscription plan you have access to:
- Open Revu 21.
- When prompted, sign in with your Bluebeam ID (BBID).
- Select your email address next to the Revu icon in the upper right corner to view your account information.
If you have a Read-only or Basics account, reach out to your Org Admin (i.e., license owner and/or IT dept.) to request Core/Complete access. Org Admins can modify subscription access via the Bluebeam Subscription Management Portal. For Core or Complete subscribers experiencing this issue, please contact us.
Integrations & Plugins
Find out why plugins are grayed out in the Bluebeam Administrator in Revu 21.