Revu for Windows 2018 Troubleshooting
40 ArticlesDo you need help with Revu? Follow our troubleshooting solutions for issues you might encounter when using the software.
Tools and Settings
Activating some settings in Revu may affect how certain tools behave. Learn more about troubleshooting tools in Revu and how to edit tool settings.
Error Messages
Do you see an error message upon login, or when trying to use a tool in Revu? Find out what causes error messages and follow our solutions to get back on track.
AutoMark Doesn’t Work – Error: “Please choose a rectangle that contains text.” (2018)
Single-Key Keyboard Shortcuts Are Not Working (2018)
Error: The Media Name Selected Could Not Be Found on the HDI Postscript Printer PC3 File (2018)
Error Message: “Your font cache is corrupt, rebuilding now.” (2018)
Fatal Error When Opening Revu (2018)
Error Opening File in Revu: “File is locked by another user. Would you like to open a read-only copy of this file?” (2018)
Error: “SharePoint document failed to download (The Specified path, file name, or both are too long)…”
Error: “Stapler has encountered an unsupported file type.”
Installation Error 1303: “Insufficient privileges to access this directory” (2018 & Below)
Truncated File Name When Printing to Bluebeam PDF Printer
“Save As” Dialog Never Appears When Creating PDF Documents in Revu (2018)
Print Problems – Slowness or Documents Don’t Print Correctly in Revu (2018)
Bluebeam PDF Printer Doesn’t Install in Revu (2018)
Why Don’t My Hyperlinks Work in Presentation View? (2018)
Why is My Custom Choice Column Empty in Revu? (2018)
Enabling Debugging Messages in Revu (2018)
Editing a Flattened PDF Prevents Markups from Being Unflattened
Why Can’t I Delete a Tool Set? (2018)
Store Scale in Page Check Box is Greyed Out (2018)
Page Turns Blue and Scale is Incorrect When Doing Measurements (2018)
Measurement Markups Aren’t Created in Revu (2018)
Customized Profiles Don’t Import With the Same Settings on Another System (2018)
Editing a Flattened PDF Prevents Markups from Being Unflattened
The Bluebeam Plugin Doesn’t Appear in Office Applications (2018)
The Bluebeam Plugin is not Appearing in one of my Applications (2018)
OCR requires using the 64-bit version of Revu installed on this operating system
Tips for improving performance in Revu 2018
My Computer Seems to Perform Slowly After Installing Revu (2018)
Gray Background After Opening a File – Error: “Revu has stopped working” (2018)
Cursor and Markups Move Unexpectedly (2018)
Revu Sets: Backward Compatibility (2018)
AutoCAD® or AutoCAD LT®: Bluebeam PDF Printer Doesn’t Appear in the Printer List (2018)
Bluebeam Creates a Blank PDF from AutoCAD (2018)
I’ve Installed a New Version of CAD Software. How Do I Get the Latest Bluebeam Plugin? (2018)
Trial Expired When Using the AutoCAD, Navisworks, Revit, SolidWorks or SketchUp Pro Plugin in Revu (2018)
Studio Login Error: “Failed to get application data.” (2018)
Registration Error: “Please connect to the Internet within 3 days and 0 hours to renew your grace period.”
Document Pans Unexpectedly When Moving the Mouse
Studio Issue: “A critical operation is taking longer than expected” (2018)
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