Troubleshooting - Revu 2018
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Do you need help with Revu? Follow our troubleshooting solutions for issues you might encounter when using the software.
Tools and Settings
Activating some settings in Revu may affect how certain tools behave. Learn more about troubleshooting tools in Revu and how to edit tool settings.
Error Messages
Do you see an error message upon login, or when trying to use a tool in Revu? Find out what causes error messages and follow our solutions to get back on track.
Digital Signature error: “Signature cannot be created, certificate has been revoked”
Document pans unexpectedly when moving the mouse
Error: “The license file could not be found …”
Error: License file cannot be found
Garbled or distorted text appears when opening PDFs created from Chrome
License no longer eligible
Manage pages error in Bluebeam Administrator
Menu Bar is missing
Multiple “Save As” dialogs display when creating PDF from plugins or Bluebeam PDF printer
My computer seems to perform slowly after installing Revu
No text or unexpected text styles appear after opening Revu
Page turns blue when taking a measurement
Print problems – Slowness or documents don’t print correctly
Printing from Revu stops before completing
Resolve “Fatal Error Loading Bluebeam Revu”
Revu 20 backwards compatibility
Store Scale in Page checkbox is grayed-out
Studio Issue: “A critical operation is taking longer than expected”
The Bluebeam plugin does not appear in my application
The measurements you create are using an incorrect scale or measurement unit
Tips for improving performance
Truncated file name when printing to Bluebeam PDF Printer
You are unable to properly calibrate your drawings
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