Troubleshooting - Revu for Windows 2018
44 ArticlesDo you need help with Revu? Follow our troubleshooting solutions for issues you might encounter when using the software.
Tools and Settings
Activating some settings in Revu may affect how certain tools behave. Learn more about troubleshooting tools in Revu and how to edit tool settings.
Error Messages
Do you see an error message upon login, or when trying to use a tool in Revu? Find out what causes error messages and follow our solutions to get back on track.
“Save As” dialog never appears when creating PDF documents | Revu 2018
My computer seems to perform slowly after installing Revu | Revu 2018
Multiple “Save As” dialogs display when creating PDF from plugins or Bluebeam PDF printer | Revu 2018
Installation Error 1303: “Insufficient privileges to access this directory” | Revu 2018
Cursor and markups move unexpectedly | Revu 2018
Fatal error when opening Revu | Revu 2018
Trial expired when using the AutoCAD, Navisworks, Revit, SolidWorks or SketchUp Pro plugin | Revu 2018
Print problems – Slowness or documents don’t print correctly | Revu 2018
Bluebeam PDF printer doesn’t install | Revu 2018
Page turns blue and scale is incorrect when doing measurements | Revu 2018
Hyperlinks don’t work in Presentation view | Revu 2018
Error: “File is locked by another user. Would you like to open a read-only copy of this file?” | Revu 2018
The Custom Choice column is empty | Revu 2018
Measurement markups aren’t created | Revu 2018
The Bluebeam plugin does not appear in my application | Revu 2018
Enabling debugging messages | Revu 2018
Editing a flattened PDF prevents markups from being unflattened | Revu 2018
Deleting a Tool Set is disabled | Revu 2018
Store Scale in Page checkbox is grayed-out | Revu 2018
Tips for improving performance | Revu 2018
Install the latest Bluebeam plugin for your CAD Software | Revu 2018
Customized profiles don’t import with the same settings on another system | Revu 2018
Revu Sets: backward compatibility | Revu 2018
Gray background after opening a file – Error: “Revu has stopped working” | Revu 2018
AutoCAD or AutoCAD LT: Bluebeam PDF printer doesn’t appear in the printer list | Revu 2018
Error: “Your font cache is corrupt, rebuilding now.” | Revu 2018
Revu creates a blank PDF from AutoCAD | Revu 2018
Error: “The media name selected could not be found on the HDI postscript printer PC3 file” | Revu 2018
TrueType text is clipped at the edge of a sheet or viewport | Revu 2018
Manage pages error in Bluebeam Administrator | Revu 2018
Single-key keyboard shortcuts aren’t working | Revu 2018
The edge is cut off when creating PDFs from AutoCAD | Revu 2018
Resolve “Fatal error” and other font issues in Revu 2018.x | Revu 2018
Document pans unexpectedly when moving the mouse
Studio Issue: “A critical operation is taking longer than expected” | Revu 2018
Error: “SharePoint document failed to download (The specified path, file name, or both are too long)…” | Revu 2018
OCR requires using the 64-bit version of Revu installed on this operating system | Revu 2018
Pen tool draws broken lines in Revu with a Microsoft® Surface Pen® | Revu 2018
Characters change or disappear when I stop editing a markup | Revu 2018
Manage pages error in Bluebeam Administrator | Revu 2019
How to recreate a PDF to fix file-specific issues | Revu 2018
Pages rotate when printing from Revit to the Bluebeam PDF Printer | Revu 2018
License file cannot be found | Revu for Windows
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